Provision of Services Regulations 2009
The following information is designed to draw the attention of interested parties to the information required to be disclosed by the Provision of Services Regulations 2009.
Legal Form
Antony Batty & Co. Thames Valley is the trading name of K & W Recovery Limited, a limited liability company incorporated in England & Wales under number 13252928.
Registered Office
The Wooden Barn
Barclay Farm
Little Baldon
Oxford
OX44 9PU
Licensing Bodies
Lawrence King, Matthew Waghorn and Antony Batty are authorised to act as Insolvency Practitioners (“IPs”) in the United Kingdom by the Institute of Chartered Accountants in England and Wales (“ICAEW”).
The following is a list of our IPs and their professional qualifications:
- Lawrence King FABRP – IP number 10452
- Matthew Waghorn FABRP – IP number 9432
- Antony Batty – IP number 8111
Rules Governing Actions
All IPs are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional body that licences our IPs can be found at;
https://www.icaew.com/regulation/insolvency/sips-regulations-and-guidance
In addition, IPs are bound by the Statements of Insolvency Practice (“SIP”), details of which can be found at:
Ethics
All IPs are required to comply with the Insolvency Code of Ethics and a copy of the code can be found at;
https://www.icaew.com/regulation/insolvency/sips-regulations-and-guidance/insolvency-code-of-ethics
Bribery Act 2010
The Firm complies with the provisions of the Bribery Act 2010. The Firm is committed to carrying on its business fairly, openly and honestly. The Firm’s culture is one where bribery is never acceptable.
Complaints
At K & W Recovery Limited we always strive to provide a professional and efficient service. However, we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time. As such, should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the IP acting as office holder.
If you consider that the IP has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing to our complaints officer, Lawrence King at The Wooden Barn, Barclay Farm, Little Baldon, Oxford OX44 9PU. This will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a senior partner unconnected with the appointment.
Most disputes can be resolved amicably either through the provision of further information or following negotiations. However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to the regulatory body that licences the insolvency practitioner concerned. Any such complaints should be addressed to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA, and you can make a submission using an on-line form available at www.gov.uk/complain-about-insolvency-practitioner; or you can email insolvency.enquiryline@insolvency.gov.uk; or you may phone 0300 678 0015 – details of the current call charge rates can be found at https://www.gov.uk/call-charges.
Professional Indemnity Insurance
K & W Recovery Limited’s Professional Indemnity insurance is provided by Travelers Insurance Company Limited 61-63 London Road, Redhill, Surrey, RH1 1NA. This professional indemnity insurance provides worldwide coverage, excluding professional business carried out from an office in the United States of America or Canada, and any action for a claim bought in any court in the United States of America or Canada.
VAT
K & W Recovery Limited is registered for VAT under registration no 378 0372 78.
Bribery Act 2010
K & W Recovery Limited is committed to applying the highest standards of ethical conduct and integrity in its business activities. Every employee and individual acting on K & W Recovery Limited’s behalf is responsible for maintaining our reputation and for conducting company business honestly and professionally.
K & W Recovery Limited take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate.
K & W Recovery Limited requires all those who are associated with it to observe the highest standards of impartiality, integrity and objectivity.
K & W Recovery Limited prohibits anyone acting on its behalf from:
- Bribing another person. A bribe includes the offering, promising or giving of any financial or other type of advantage;
- Accepting a bribe. This includes requesting, agreeing to receive or accepting any financial, or another kind of advantage;
- Bribing a foreign public official; and
- Condoning the offering or acceptance of bribes.
K & W Recovery Limited will:
- Avoid doing business with others who do not accept our values and who may harm our reputation;
- Maintain processes, procedures and records that limit the risk of direct or indirect bribery;
- Promote awareness of this policy amongst its staff, those acting on its behalf and entities with which it has any commercial dealings;
- Investigate all instances of alleged bribery, and will assist the police, and other authorities when appropriate, in any resultant prosecutions. In addition, disciplinary action will be considered against individual members of staff;
- Review this policy regularly and update it when necessary.
